An Australian individual, Reece Walker, sustained burn injuries following the explosion of a wireless power bank in July 2024. The device, a Cygnett MagSafe wireless dual power bank, had been subject to an urgent recall by the Australian Competition & Consumer Commission (ACCC) in March 2024, three months after Walker's purchase in December 2023.
Incident Details and Injuries
Mr. Walker reported waking up to the power bank igniting while he was asleep at a youth camp. He suffered burns to his legs, arms, and hands. Subsequently, he spent two weeks at the Alfred Hospital in Melbourne, where he underwent surgery and multiple skin grafts.
He has not been able to work since the incident. Mr. Walker states he experiences ongoing pain from the scars, is triggered by the smell of smoke, and has difficulty sleeping, which led him to cease employment as a cook.
Recall Information and Legal Action
Mr. Walker became aware of the product recall after his mother contacted Harvey Norman, the retailer from which the device was purchased, to report the injuries. He has since initiated legal action against both Harvey Norman and Cygnett.
Shine Lawyers commented on the importance of manufacturers and suppliers improving product recall processes to ensure dangerous items are removed from circulation and customers are informed.
Cygnett CEO Jason Carrington confirmed awareness of the case and stated the company had been in contact with Mr. Walker's mother, providing support. He noted that the company implemented a comprehensive communication plan with retail partners, its website, and social media channels upon initiating the recall. He was unable to provide specific details regarding Mr. Walker's notification due to ongoing legal proceedings. Harvey Norman did not respond to inquiries regarding the incident.