Airspace over Puerto Rico has been temporarily closed to all U.S. airlines. This closure is attributed to military activity occurring in Venezuela.
This directive affects flights operated by U.S. airlines traveling into and out of San Juan.
Guidance for Affected Travelers
Airport Procedures:
Travelers are advised to proceed to the airport as scheduled. Individuals should check directly with their respective airline for the most current information regarding their specific flight status and available options.
Disembarkation Requirements:
U.S. Customs and Border Protection mandates that ships must be cleared. Disembarkation times remain consistent with original schedules. All sailors are required to disembark by 10:30 a.m. as initially planned.
Guidance for Future Voyage Embarkation
Sailors scheduled to embark on a future voyage from San Juan who are unable to do so due to these flight disruptions will receive a full voyage credit. This credit can be applied to a subsequent Virgin Voyages sailing.
Company Communication
Virgin Voyages is evaluating all available options and scenarios to manage the impact of this disruption. Updates will be provided as confirmed information becomes available. Travelers are advised to monitor their email and the company's official communication channels for the latest details. Crew members remain available to address immediate inquiries.