ACT Implements Artificial Intelligence in Key Public Services
The Australian Capital Territory (ACT) has integrated artificial intelligence (AI) technology into its emergency services, healthcare, and education sectors. This implementation aims to enhance operational efficiency, improve service delivery, and provide support to personnel.
AI in Fire Detection
The ACT Emergency Services Agency (ESA) has deployed AI-assisted remote video camera networks for continuous fire monitoring. Andrew Beer, a fire tower operator, stated that the AI system operates 24/7, surveilling the ACT and surrounding areas. Rohan Scott, Chief Officer of the ACT Rural Fire Service (RFS), indicated that AI has improved fire detection and real-time intelligence gathering. The system is designed to differentiate between smoke, dust, and steam, increasing accuracy in identifying fire incidents. This technology supports human decision-making and complements existing roles. The ACT RFS initiated AI experimentation prior to the 2019-20 summer, aiming to enhance capabilities and staff safety following an incident involving a fire tower operator.
Broader AI Adoption in Public Services
Bettina Konti, interim director general of Digital Canberra, noted AI's evolving presence across various aspects of daily life. She emphasized the importance of comprehending AI, mitigating potential adverse consequences, and harnessing its benefits for the community. The ACT government has incorporated AI assistance in areas including fire safety, road monitoring, healthcare, and education. Konti reiterated that human oversight is essential for all AI-enabled solutions and stressed the necessity of ongoing monitoring.
AI in Healthcare System
Purnima Bhat, a gastroenterologist in Canberra, highlighted AI's role in healthcare administration, note-taking, and training. She specifically cited AI's impact on public detection systems, particularly for colonoscopies. AI-assisted detection equipment is reported to increase the competence of practitioners in identifying polyps and lesions, assisting them in meeting Australian detection standards. This technology contributes to improved patient care and enhances safety for early-career endoscopists and those in general service settings. While the statistical impact on overall colon cancer rates is pending further data, an increase in lesion detection has been observed. Bhat suggested that future AI advancements are expected to classify polyp types and assess associated risks. Concerns regarding potential over-reliance on AI and its effect on independent diagnostic skills were also acknowledged.
AI in Education Sector
The ACT education system is exploring the integration of approved AI tools for both teachers and students. The student-facing platform utilized by the ACT government, Google, incorporates the AI assistant Gemini, with its implementation for students currently under consideration. The ACT Education Directorate has approved a range of AI tools for teachers across public schools after trials, with considerations for security, privacy, and ethical application. Ed Cuthbertson, principal of Amaroo School, described AI as a beneficial tool for teachers. He stated that AI enables teachers to customize lesson content, texts, and instructions for diverse student needs, such as those from English as an Additional Language or Dialect (EALD) backgrounds. This functionality is reported to save time on tasks that would otherwise require manual rewriting for multiple levels. Cuthbertson also identified curriculum improvements and elective subject selection as areas influenced by the technology. He recognized AI's potential to reduce teachers' administrative workload but also expressed concern that AI might diminish critical thinking skills.