Incident Overview
Shane Hryhorec, a disability advocate and wheelchair user, posted a video on social media on Saturday showing an interaction with an Adelaide Airport employee. The employee told his mother, who was picking him up, that they could not use the designated disability parking permit zone without a visible permit, and threatened a $400 fine. Hryhorec is a wheelchair user and was accompanied by a service animal.
Key Details
- Hryhorec stated that the sign at the zone indicates it is for disability permit holders only.
- He argued that his wheelchair was sufficient proof of disability and criticized the lack of common sense.
- He noted that the government only provides one permit, which is in his own car, and it is impractical to provide it to whoever is picking him up.
- The interaction reportedly upset his mother, who was threatened with the fine.
Statements from Hryhorec
"The reason why you have a disability parking permit is to prove you have a disability, but what more proof can you get? I’m in a wheelchair."
- He described the experience as discriminatory and said it is not an isolated incident, occurring across Australia and worldwide.
- He called on Adelaide Airport to "change its rules" and show "more empathy."
- He expressed hope the airport does not send a $400 fine, and if it does, he will appeal it.
Airport Response
An Adelaide Airport spokesperson apologized for the "frustration and distress" caused. The airport is investigating the matter, will speak to the passenger and employee, and will review policies and procedures, making changes as necessary. The statement affirmed a commitment to a "seamless and positive experience for all customers."
Context
Hryhorec travels frequently for his travel blog and reported having mostly positive experiences at Adelaide Airport before this incident.