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Zagreb's Christmas Market: A Strategy for Off-Season Tourism Growth

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Introduction

Christmas markets serve as significant economic drivers for European cities during December. For Zagreb, Croatia's capital, this event functions as a strategy to attract tourists outside the primary summer season. Tourism constitutes over 20% of Croatia's economy, prompting efforts to diversify visitor arrivals throughout the year.

Tourism Strategy

Croatia's Tourism Minister, Tonci Glavina, stated the country is transitioning to a year-round tourism destination, moving beyond a "sun and sea" focus to offer diverse tourism products nationally. Zagreb Advent, encompassing the capital's Christmas markets and related events, exemplifies this approach. Promotional campaigns for Zagreb Advent have been launched in neighboring countries, extending to London and Milan, with dedicated trains transporting visitors from Slovenia and Hungary. This initiative positions Zagreb within the competitive European Christmas market landscape.

Zagreb Advent Overview

Zagreb Advent is a multi-venue event occupying central areas of the city. Slavica Olujic Klapcic, a market area manager, noted that different locations feature distinct themes, decorations, and offerings. The market provides seasonal items such as sausages and mulled wine, alongside multiple music stages, craft stalls, traditional Croatian food vendors, art installations, and an ice rink. Zrinka Farina, involved in events outside Hotel Esplanade and at Strossmayer Square (Fuliranje), commented on the city's objective to offer a prominent Christmas market.

Impact and Recognition

Since its inception in 2014, Zagreb Advent received recognition as the best Christmas market in Europe for three consecutive years (2015-2017) by the travel website European Best Destinations. This recognition coincided with an increase in December visitor numbers. In 2014, 100,198 overnight stays were recorded during December. By 2024, this figure had risen to 245,352, contributing an estimated €100 million to the city's economy, according to the tourist board.

Comparative Data

Despite this growth, Zagreb's Christmas market remains smaller in scale compared to established European counterparts. Cologne's market anticipates four million visitors and an economic impact of €229 million annually. Vienna's market attracts approximately 2.8 million visitors, and Strasbourg's draws two million. Zagreb Advent is currently in its eleventh year. Older European markets include Dresden (established 1434), Strasbourg (1570), Vienna (1764), and Cologne (1820). Visitors to Zagreb Advent originate from various European countries, including Italy, Spain, Bosnia, Slovenia, and the UK. Dario Kozul, founder of BioMania, a bistro with a market stall, noted the event facilitates cross-marketing opportunities for local businesses.