National Australia Bank has deployed Databricks' Genie and Genie Code conversational analytics tools, enabling users to query datasets using natural language and receive answers in seconds.
NAB is the first Australian bank to implement this capability in its analytics community, with early use cases saving 2-4 days of development time per project.
The rollout supports NAB's data strategy to move from static reports to shared datasets, delivering consistent, up-to-date insights across teams supporting customers, risk management, and fraud prevention.
Broader business access is currently being piloted with training and governance in place, with further efficiency gains expected as adoption increases.