A South Korean user reported a display issue with their Samsung Galaxy Z TriFold device on Samsung's Community Forum. The user stated that the left-most panel of the main display exhibited a long strip of dead pixels, running from top to bottom. The report indicated that the damage occurred without external shock.
Key Details
- The affected device is a Galaxy Z TriFold, purchased one month prior to the report.
- The user's photo shows a strip of dead pixels on the left side of the main 10-inch internal display, which appears to align with a fold point.
- Both the original poster and a commenter noted that the Galaxy Z TriFold is not covered by Samsung's insurance, and no insurance products are available for the device.
- One user suggested utilizing a 50% coupon for the first repair, though parts for the Galaxy Z TriFold are expected to be expensive.
Background
Concerns regarding durability for foldable devices have previously been noted. Last summer, issues were reported with Samsung's Galaxy Z Fold 7 display units in stores, where some did not fully unfold and retained a slight bend. These issues were not widely reported among consumers after the device's release. For the Galaxy Z TriFold, it is currently unknown if this reported display issue is an isolated incident or indicative of a broader problem.